Terms of service

LEGAL NOTICE

KELYOZ is a brand operated by VisionCorp Limited.

This website is operated by VisionCorp Limited, trading under the brand Kelyoz.
Throughout the site, the terms “we”, “us” and “our” refer to VisionCorp Limited (Kelyoz).

Company information:
VisionCorp Limited
14/F, China Hong Kong Tower
8 Hennessy Road, Wanchai
Hong Kong
Business Registration Number: 78060816

Kelyoz offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

OVERVIEW

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any illegal or unauthorized purpose nor violate any laws applicable in your jurisdiction.

Any breach of these Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted.

You agree not to reproduce, copy, resell, or exploit any portion of the Service without express written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information available on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices and Services may change at any time without notice.
We shall not be liable for any modification, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and in limited quantities.

Returns and exchanges are governed strictly by our Refund Policy, available here:
👉 https://kelyoz.com/pages/refund-policy

We reserve the right to limit sales by person, region, or jurisdiction.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide accurate, current, and complete account and purchase information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.
Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites, products, or Services.

SECTION 9 – USER COMMENTS & FEEDBACK

Any feedback or submissions may be used by us without restriction or obligation of compensation.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy:
👉 https://kelyoz.com/policies/privacy-policy

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors or cancel orders at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful, abusive, fraudulent, or harmful purposes.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

The Service is provided “as is” and “as available”.

In no event shall VisionCorp Limited (Kelyoz), its directors, officers, employees, affiliates, agents, or service providers be liable for any indirect, incidental, punitive, or consequential damages.

Where liability limitation is restricted by law, liability shall be limited to the maximum extent permitted.

SECTION 13 BIS – SMS MARKETING

By consenting to Kelyoz SMS notifications, you agree to receive transactional and promotional messages.

Message frequency varies. Consent is not a condition of purchase.

To unsubscribe, reply STOP. Message & data rates may apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless VisionCorp Limited and its affiliates against any claim arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and VisionCorp Limited.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Hong Kong.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

SECTION 20 – CONTACT INFORMATION

Questions regarding the Terms should be sent to:
📧 hello@kelyoz.com

CUSTOMS & IMPORT RESPONSIBILITY

Our products are shipped internationally from our logistics partners.

By placing an order, the customer acknowledges and agrees:

To act as the importer of record where applicable.
To be responsible for any customs duties, import taxes, or VAT required by local authorities.
That customs clearance procedures are outside our control.

For orders below €150, VAT and duties may be collected by the delivery carrier.